Certified Nexthink Administrator

Introduction

This 5-day program provides participants with a solid understanding of Nexthink’s capabilities for monitoring, analyzing, and enhancing the Digital Employee Experience (DEX). The course covers the core features of the Nexthink platform, from installation and configuration to analytics, troubleshooting, and automation.
While this training is designed in alignment with Nexthink administrative best practices, it does not represent an official or accredited Nexthink certification program.

Course Objectives of Certified Nexthink Administrator

At the end of this program participants will be qualified to:

• Understand Nexthink architecture, components, and data flow.
• Configure and manage the Nexthink platform environment.
• Perform effective endpoint monitoring and data investigations.
• Interpret analytics and dashboards to enhance digital experiences.
• Apply best practices in troubleshooting and automation.

Course Methodology of Certified Nexthink Administrator

• Lectures and Expert Insights: Leading industry experts will share their insights and best practices.
• Case Studies: Analyze real-world talent acquisition challenges and solutions.
• Group Discussions: Engage in meaningful discussions and share experiences with peers.
• Role-Playing and Simulations: Practice recruitment scenarios to enhance skills.
• Hands-on Workshops: Gain practical experience in using recruitment tools and techniques.

Organizational Impact of Certified Nexthink Administrator

• Improved visibility into digital workplace performance.
• Reduced IT incidents through proactive monitoring and insights.
• Enhanced user satisfaction and productivity.
• Better alignment between IT operations and end-user experience goals.

Personal Impact of Certified Nexthink Administrator

• Strengthened understanding of digital experience management.
• Ability to configure and use Nexthink tools effectively.
• Enhanced analytical and diagnostic problem-solving skills.
• Preparedness to manage Nexthink-based environments in enterprise settings.